Aiming for (at least minimum) quality software

Posted by Bart Klinge on January 12, 2024

In the summer of 2022, I had a child; a beautiful son who can’t stop trying to get himself hurt, or worse. Luckily, next to us being vigilant all the time, the world tries to help us a bit. A recent, real-life example I saw was a stuffed elephant. Either they put warnings on their product (like 3+), or they make sure that it is a suitable quality for their sweet spot customer. For my kid (3-), this means that his toy is safe and has no small parts that can almost be swallowed. Because he likes to break things, the toy should also be robust, perform well and, last but not least, be accessible. Kids tend to be on the tiny side, so their hands need to be able to grab the toy.  

For TOPdesk this isn’t any different. To have our product suitable for our customers it should adhere to a certain level of quality. It should have no security leaks that put a lump in your throat, no crashing environments, and be accessible for a wide group of users. Next to that, as TOPdesk, we want to build one product that is consistent throughout all the different components. This means we need to have a quality baseline that is shared among all teams.  

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Raising awareness about Accessibility

Posted by Anna Maier on May 24, 2019

“Software programs should be usable by everyone.”

I think everyone can agree with that statement. Unfortunately, there is some extra work needed to make a program truly accessible. Even worse, this is often only thought of in the last bit of a project. This leads to accessibility often being cut out because of time and budget constraints. If accessibility would be considered from the start, it could be built in more easily. But how can we make us as developers more aware so that we actively think about accessibility when building the software?

Our answer: let’s experience first hand how (in)accessible our software is!

We decided to host an accessibility challenge for our colleagues. Read below how this turned out…

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One software, many customers – Are you truly agile?

Posted by Tobias Spöcker on August 2, 2018

Does your company consider itself to do agile development?

Is the Software you produce delivered to a huge customer base?

Have you ever wondered if you and your organization really follow the practices of the agile manifesto?

If yes then this is a good read for you. At TOPdesk we reached the size of a company that can no longer be labeled small. With over 600 employees across 14 countries we list ourselves as a mid size company. Although we are not a large-scale enterprise yet I figured we are already facing the downsides such an organization comes with.

Before I go into more detail about that, I would like to briefly state the agile manifesto’s core values before I set them into contrast with the practices in our company.

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