Azure learnings from the ISV Innovation Days at Microsoft

Posted by Joep Weijers on February 6, 2024

Screen showing "Welcome to the NL ISV innovation days"

To stay on top of the latest developments and best practices in Azure, TOPdesk joined the ISV Innovation Days at Microsoft. During two days our Cloud Architects and Operations team worked together with Microsoft’s Cloud Solution Architects to create proof of concepts of ways that TOPdesk can better benefit from Azure.

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“We take your Security Seriously” – part 3

Posted by Martijn van Lambalgen on October 29, 2019

At first, the title of this blog sounds like an excuse. It’s that sentence that almost every company uses ‘after’ they got hacked. (Don’t worry, we didn’t!). According to me it’s a bad excuse if you present it after everything has fallen apart and only then start working on it. You need to work on it every day.

In this series of 3 blog posts we’d like to share a bit of the Serious work we’re doing at TOPdesk to Secure our customers’ data. We’re doing this not just to keep the data safe, but also because Security is an amazingly interesting and fun topic to work on.

In part 1 and part 2 we talked about making all our colleagues aware of the risks, and how we help Developers write Secure code. In this part we’d like to tell you how we’re continuously monitoring our software for suspicious behavior and how we can respond if something needs our attention.

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6 ways to make your alerting less boring (and more effective!)

Posted by Joep Weijers on November 8, 2018

Imagine you are a developer and you have just pushed a change that breaks the build. The Continuous Integration system, Jenkins in our case, sends you an email to notify you about this failure. BORING! Here are six examples that you can use to spice up your alerting and motivate your Development and Operations teams to react to alerts faster.
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